CANCELLATION & REFUND POLICY

Introduction

At DELISH, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we’re here to help.

CANCELLATION POLICY

Thanks for shopping at https://delishinternational.com/ . If you’re not entirely satisfied with your purchase we are here to assist you. 

If you would like to cancel your order, please send us an email within 24 hours of placing your order. Reach out to our Customer Care team immediately at +91 8448100257 or contact@delishinternational.com to gain assistance in cancellation of your order. We will carefully review and evaluate the transaction before processing your cancellation.  

IN THE EVENT OF CANCELLING THE ORDER, PAYMENT DONE WILL BE REFUNDED TO THE SAME PAYMENT INSTRUMENT BY WHICH THE PAYMENT WAS MADE.

We reserve the right to cancel your order in the following circumstances:

• Unavailability of stock 
• We are unable to reach you to confirm acceptance of your order. 
• The delivery address is not serviceable.
• Lack of important information in relation to delivery your order

Orders one dispatched cannot be cancelled or returned owing to the perishable nature of the product.

REFUND POLICY

At Delish Chocolates, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

• Delish Chocolates is not responsible for any damage caused after delivery.
• In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on contact@delishinternational.com (For shipment related,  product & other queries )

• Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms –
• Returns and exchanges requests will be subject to checking and vetting by Delish Chocolates
• Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
• Shipping charge would not be included in the refund value of your order as these are non-refundable charges.
• Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
• No Refund shall be made once goods are sold.

All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfills any of the following conditions:

• Sold in a physically damaged condition.
• Has missing parts or accessories
• Product packaging not opened, product not used.